The latest version of Revo Scan is compatible with the Dual-axis Turntable. Please download it here, along with the user manual.
Tutorial video: How to use the Dual axis Turntable
Troubleshooting:
Situation 1: The Dual-axis Turntable isn’t detected in Revo Scan
Revo Scan does not detect the Dual-axis Turntable after 30 seconds of searching.
Solutions: Turn on your smartphone's Bluetooth, and check if ZX_POP2 and Dual-AXIS Turntable are both displaying. If not, please quit Revo Scan, unplug the scanner, and unplug the Dual-axis Turntable. Then reconnect the scanner and the Dual-axis Turntable, and when the Dual-axis Turntable’s LED indicator is flashing green, it’s ready to be paired. Open Revo Scan and the Dual-axis Turntable should appear in the device list.
Situation 2: It takes forever to connect the dual-axis turntable;
Solutions:
- Make sure your PC, phone, or other devices ARE NOT already connected to the Dual-axis Turntable through Bluetooth because if it is paired to another device, the Revo Scan CAN NOT pair with it.
To fix this, turn off your PC's and phone's Bluetooth and make sure the green light on the Dual-axis Turntable is flashing. Then try to connect to the Dual-axis Turntable again in Revo Scan.
- Delete the previously connected Dual-axis Turntable in Revo Scan and search for it again.
If the above solutions don't work, please get in touch with customer@revopoint3d.com for further assistance.
Comments
8 comments
where is those step?
I also want these steps. I have gotten my Turn Table today, but I can't seem to make it turn (which is the primary function).
There are no steps describes in your answer @revopoint
Please provide asap some information on how to make this thing turn. I need to read-in some stuff that is time critical. Please Revopoint-Team don't let me down!
Talked to them on the chat . Customer support said we have to wait for the new up coming Revo Scan software in order to make it turn...
Maybe it is helpful for someone else who comes across this page. I emailed them and asked how to use the dual axis turntable and received the following reply:
Anyone know the Bluetooth commands for the turntable?
then you could at least turn on the rotation. without this function you can't scan anything....
Is the new software ready?
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