Others

Something You Should Know

• Why does the textured model look so bad in Meshlab? How do I check the textured model?
• What objects can't be scanned?
• Why does the MINI's laser blue light turn off?
• My macOS device won’t let me install the software.
• When should I calibrate the scanner?

Download Invoice, Tracking and Delivery, Cancellation, Return and Refund

• Order from the official website - Where do I download the invoice for my order?
• Order from Kickstarter - Where do I download the invoice for my KS reward?
• How much do I need to pay for the shipping?
• How do I track my order / Where is my order?
• Can I cancel my order?
• Can I return my order?

See all 7 articles

Accessories

• How do I use the Large Turntable?
• How do I place markers? - RANGE/MINI/POP 2
• How do I use the handheld stabilizer?
• How do I use the Dual-axis Turntable?
• What is the 2-in-1 cable for? How does it work with the Power Bank?
• How do I charge the power bank?

See all 8 articles

3D Cameras

• Acusense and Tanso