There are 2 versions of the Dual-axis Turntable, please watch the videos below to learn about their setup.
Old Dual-Axis Turntable Setup Video New Dual-Axis Turntable Setup Video
Connect the Dual-axis Turntable in the latest Revo Scan PC version.
Step 1, power the Dual-axis turntable with your wall socket.
Step 2, run Revo Scan the latest version 5.4.7 (today is 2024.04.28), which you can download from https://www.revopoint3d.com/pages/support-download
Step 3, click Create New Project, rename the project, connect the scanner later if you want. Click Accessories on the topbar, click Dual-Axis Turntable, click Connection, enable Bluetooth of your PC, find/refresh the Available Device, and click Connect.
Step 4, click Save, click Accessories again, click Settings, connect the scanner if you haven't done it yet, now you can syn the Dual-Axis Turntable with the Start and Pause button in Revo Scan.
If you are using an older Revo Scan version(Before 5.4.7), please refer to the tutorial videos below
FAQ:
1) What are the four threads on the top surface for?
They are for hanging or fixing the objects on the turntable.
Troubleshooting:
Situation 1: The Dual-axis Turntable isn’t detected in Revo Scan
Revo Scan does not detect the Dual-axis Turntable after 30 seconds of searching.
Solutions:
1. Make sure the Dual-axis Turntable is powered normally.
2. Turn on the Bluetooth and Location and search again.
If it still doesn't help, add the Dual-axis Turntable manually in the laptop's or phone's Bluetooth Settings.
Situation 2: It takes forever to connect the dual-axis turntable;
Solutions:
- Make sure your PC, phone, or other devices ARE NOT already connected to the Dual-axis Turntable through Bluetooth because it can be paired to one device once only.
- Delete the previously connected Dual-axis Turntable in Revo Scan and search for it again.
If the above solutions don't work, please get in touch with customer@revopoint3d.com for further assistance.
Comments
9 comments
where is those step?
I also want these steps. I have gotten my Turn Table today, but I can't seem to make it turn (which is the primary function).
There are no steps describes in your answer @revopoint
Please provide asap some information on how to make this thing turn. I need to read-in some stuff that is time critical. Please Revopoint-Team don't let me down!
Talked to them on the chat . Customer support said we have to wait for the new up coming Revo Scan software in order to make it turn...
Maybe it is helpful for someone else who comes across this page. I emailed them and asked how to use the dual axis turntable and received the following reply:
Anyone know the Bluetooth commands for the turntable?
then you could at least turn on the rotation. without this function you can't scan anything....
Is the new software ready?
Hello. When I use the Old Dual-Axis and connect it with RevoScan5-5.4.7, the software crashes when searching for Bluetooth. However, when I use Revo_Scan_for_win_v4.3.1, there is no problem. Is there a solution for this issue?
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